IKEA Store Establishment – Qiryat Ata, Israel (Northern Area)

Future Checkout Line

Overview on the Future Market Hall

Getting the Market Hall Floor Ready

Good Team is the Key to any Successful Project

Keeping Everything in Control

Very Nicely Done Cabling Job

The Street Sign in Place Already

Much Better Looking Checkout Line

Mobile Labeling Solution

To be used on sales floor level

First Sell

This little bear will forever be remembered as the first item sold in the store!

If You Build it They Will Come

Soft opening day was a HUGE success

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Following Netanya establishment project this was the second store establishment project in two years.
Enjoying the benefits of a well trained team, we didn’t aim to “duplicate” the success, we wanted to do much better!
With better understanding of what an establishment process is we have prepared a detailed plan to address the Inevitable delays in such project.
One of the measures we took was to setup all of the systems in Netanya store, separating the IT tools and services setup, from the physical establishment. Later on we simply moved everything the new facility.
We also had to overcome some challenges related to having some IT modules deployed in production for the first time in IKEA (globally), but with a close communication and involvement from IKEA IT we were able to address them in time as well.
One of the most important things in such a project is to pick the proper IT staff that will provide on-site service to the store, and to train them in time. We were able to do that by recruiting 3-6 months prior to the opening, and providing OJT in existing stores, prior to the opening itself.

Opening day (and all the days that followed actually) were without any IT glitches of any kind. We expected 5K-6K visitors at the opening day, but ended up with a little over 21K!!

Technology Used: Cisco, Dell Servers, HP Servers, Hyper-v, NetApp, Wireless